How do I know which Marquis spa is right for me?

Many factors are involved in making a decision: family size, installation space and budget, to name a few. The very best way to determine which spa is right for your needs is to talk with your local dealer about your specific needs and test soak, test soak, test soak! We encourage you to test soak every model you are considering - even models from other manufacturers. After you've purchased a spa is not the time to discover it's not what you thought it would be.

What kind of requirements should I consider regarding installation?

Your tub needs to be placed in an area where it will rest on a solid, level surface. A wood deck, concrete pad or pea gravel area are all popular surfaces. Be sure to check your local codes and after installation, watch for any settling or erosion that could move the hot tub out of level.

Are Marquis spas difficult to care for?

No, not at all. Marquis spas virtually maintain themselves. There is some minor maintenance needed, but you'll spend far more time enjoying your spa than maintaining it.

How much does it cost to run a spa?

That depends slightly on the model, climate and usage. But, you can estimate the cost to run at $10 to $30 per month on average. The low operational costs are due to the extra steps Marquis takes to ensure the highest quality, lowest maintenance, and most efficient spa on the market. We insulate the spa with full foam insulation. The adjustable straps and linear heat seal assure the cover is sealed and energy efficient. The high-output, low-amperage industrial duty pumps run cool and work smoothly to keep operational cost to a minimum.

Does a Marquis spa include an ozonator or can one be installed?

Marquis Spas® offers a water management system and a solid-state ozonator on every spa. Ozone is a natural and easy way to maintain your water, and reduce the amount of chemicals necessary to maintain sparkling clean water. Ozone burns up organics in your water thousands of times faster than chlorine.

What makes your cushioned headrests different from pillows?

Our cushioned headrests are made of a flexible PVC that holds up to the harsh spa environment much better than foam pillows.

What is the horsepower of your pumps?

Marquis does not measure the pump performance in horsepower. The true measure of a pump is in GPM or gallons per minute. Many consumers are misled by inaccurate or overrated pump performance. Don't be fooled by the concept that bigger is better. The truth is bigger might be worse. The only way to be certain whether a pump's performance is adequate for your needs is to get in and test soak.

Can I buy my Marquis spa factory-direct and save money?

Marquis spas are available through our carefully selected network of dealers only. This allows us to ensure you receive the best possible product with the best possible service. We maintain a broad base of dealers across the nation to sell and service our products. You may pay a little more for a Marquis spa. But it's worth every penny.

What happens if I buy a Marquis spa and my dealer goes out of business? Will I still have a warranty? Who will do the warranty work?

The warranty you receive is provided by Marquis Spas. In the rare case a dealer does go out of business, Marquis Spas locates another dealer or service company in your area to ensure our customers continue to receive service.

What is the maximum temperature of a Marquis spa?

The maximum UL-approved set temperature for any hot tub sold in the United States and Canada is 104°F. This has a variance of 3°F. Which means the hot tub cannot be set above 104°F but the temperature can fluctuate to as high as 107°F and still be within UL standards.